Target group

The programme primarily targets employees in the health- and social sector, child welfare, family counselling, school and various court- and mediation authorities. It is also relevant to anyone who is working with conflicts and mediation and professionals who take special interest in interpersonal conflicts.

Objective

The programme’s objective is to increase understanding of conflicts, how they arise and how they can be prevented.

Content

The programme is primarily directed towards interpersonal conflicts in families, communities or conflicts with public services. Conflicts will be understood individually, relationally, culturally and at the societal level.

People who experience intensive conflicts over a longer period, are often in touch with several professionals. How these diverse professionals understand and manage conflicts and how they cooperate with and for people in conflict, is a significant aspect of the programme.

In conflict management, it is natural to use one’s self as a tool. Personal attitudes, values and preconceptions will be explored through practical skills training and academic counselling.

A key part of the programme is an outline of theories and relevant research.