8.1 COURSE DESCRIPTION
The main focus of the course is to develop a theoretical understanding of communications and obtain practical experience in relational- and communication skills in interacting with clients. The student will learn how to communicate with various groups of clients, such as individuals, couples, families in different life stages (children, youth, adults and the elderly. The working process used in social work will also be used on the course, and the primary focus will be communications during the early stages of the working process.
8.2 LEARNING OUTCOME
Upon completion of the course, the candidate should have acquired the following learning outcome, grouped under knowledge, skills and general competence:
- has knowledge of various theories and methods of communication
- has knowledge of the importance of relationships in professional social work
- has knowledge of the importance of network for individuals and families
- has knowledge of different understandings of and approaches to mental health problems
- has acquired basic skills in conducting conversations with persons in different situations
- has acquired an understanding of the different traditions for communication and is aware of when and how these can be applied
- has the skills necessary to meet persons who need facilitation to achieve good communication, including use of an interpreter
- can work with clients in ways that promote user participation
- has an insight into his/her own skills in terms of relational and communication competence
- has experienced how professional communication skills can be developed, and has obtained experience in giving and receiving counselling
- can conduct professional conversations with individuals and families in various life situations
Relationships and communication
- Holistic and relational thinking, a critical view
- Theories and methods in professional communication
- Communication with various groups of clients
Prevention and network
- Network theory
- Relational- and communication skills in problem identification, definition and early intervention
Individual and systemic work with:
- People with diverse mental health problems
- People in difficult life situations
8.4 WORKING METHODS
The course combines various working methods; lectures, plenary discussions and group work.
8.5 MANDATORY ATTENDANCE, COURSEWORK REQUIREMENTS AND EXAMINATIONS
Presence at lectures with mandatory attendance
One or several written individual coursework requirements in course subject or related subject. Participation in role-play and/or proficiency training.
One/several of the coursework requirements and oral exam. See further descriptions in the examination system.
Presence at lectures with mandatory attendance must be approved and all coursework requirements must be fulfilled in order to take the final exam.
8.6 REQUIRED COMPETENCE
Approved course 1-6 or equivalent
8.7 COURSE STUDENTS
The course can be taken as a separate unit