Questions and answers

The moment you became registered as a student at VID, you received an email about your Student Card from «ikke_svar@vid.no». At the very end of this email, you'll find your personal PIN-code.

Should you have forgotten your code, there's no need to worry. To view your PIN, use Feide to log on to https://kortportal.vid.no. It's only possible to log on if you're connected to the campus network, «Eduroam».

The PIN for your student card is not the same PIN that's connected to your student number

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Family therapy consists of sessions where we receive help to solve problems that we encounter with those who are closest to us: our family or others who are near and dear. Its essence is that problems are understood as being of a relational nature, and that problems affect all members of a family or a network. In the sessions, it is thus crucial to listen to many of those who are involved to be able to undertake the necessary changes. As a form of therapy, family therapy has grown in scope and importance since its introduction in Norway in the mid-1960s. The procedure is based on systemic thinking, theories of communication and theories of change in clinical work with interpersonal relationships.

Those who are trained in family therapy possess extra knowledge about the importance of relationships for human mental and physical well-being and social functioning. Family therapists may work with individuals, couples, entire families, groups or other networks. Family therapists may vary in their basic training, academic background and basis for their way of working. However, they all seek to elicit different voices and emotions, and help people talk with and listen to each other in new ways. The approaches and methods are selected according to what will provide most benefit to the family or individual in question and help them bring about change.

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At the Counselling Centre you will meet a team consisting of two students under the supervision of a teacher. The students whom you meet may have different backgrounds in social or health studies. All of them have a bachelor’s degree and two years of work experience. Many students also have many years of professional experience from counselling and will be engaged in further education or a master’s degree in family therapy. All students at the Counselling Centre go through a basic introduction and have training in family therapy and different ways to encounter people and their challenges.

The supervisors are teachers on the training programme in family therapy and have many years of training and relevant work experience.

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A session will normally last for 60 minutes. On your first visit, the session may last longer because of the registration and to become acquainted.

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Yes, we can book an interpreter when this is necessary for good communication. If you feel that this is useful for you or for someone who will come with you, just let us know. You will be informed about the identity of the interpreter who will participate in the session, so if you are acquainted with this particular interpreter or for various reasons want another, you can tell us about it. We will try to have the same interpreter participate in all your sessions.

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On your first visit to the Counselling Centre we ask you to fill in a short request form. We use it to register your name in a secure computer system, where we also store short memos from the sessions. You may read these whenever you wish.

When you and your therapists have agreed to conclude the series of sessions, you can request a copy of the memos. All memos and your personal information are then deleted. You will be provided with complete information about this when you first come to the Counselling Centre, and you must sign a consent form that states this in writing.

The Counselling Centre anonymises all other information.

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No, the counselling sessions are free of charge.

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Send an e-mail to Linda Novak.

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The information is only stored in the app on the phone.

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The app retrieves the following information: Name, photo, date of birth, student number, institution and if you are a valid student (paid semester fee and semester registration), as well as photo.

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It may mean different things. Contact Linda Novak for support.

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If the student ID app does not show your photo, you must legitimize yourself with another valid ID as well. The student ID app nevertheless confirms that you are a valid student.

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You must have taken a photo for your student ID to get the image on the student ID app.

Picture taking for students at VID Stavanger are unfortunately not available.

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In the event of ticket control, you will show the valid ticket and student ID app. The student ID app will show that you are an active student at the institution. If you do not have a photo in your student ID app, other valid credentials may be displayed as well.

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Yes. The use of an access card is required for access to buildings and to the library.

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As soon as you have paid the semester fee and registered in Studentweb. It may take 3–5 days after you have paid the fee until you are registered.

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You log in with your Feide login.

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A course at VID is a single course that belongs to a study, but you can take it without being a student at that study program. A course gives you credits, and will in many cases be part of a study if you apply for admission later. See list of courses.

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Active students at VID have access to Microsoft Office through Office 365. Office 365 includes the Office suite of Word, Excel, PowerPoint and Outlook. You can use Office 365 in the cloud or download the programs as long as you are a student at VID. Read more about Microsoft Office 365 for students.

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When you reset your Feide password or Feide account, you have to wait an hour for the server to synchronize. If you still can not login after an hour, contact Helpdesk on helpdesk@vid.no.

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