Questions and answers

The moment you became registered as a student at VID, you received an email about your Student Card from «ikke_svar@vid.no». At the very end of this email, you'll find your personal PIN-code.

Should you have forgotten your code, there's no need to worry. To view your PIN, use Feide to log on to https://kortportal.vid.no. It's only possible to log on if you're connected to the campus network, «Eduroam».

The PIN for your student card is not the same PIN that's connected to your student number

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Send an e-mail to Linda Novak.

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The information is only stored in the app on the phone.

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The app retrieves the following information: Name, photo, date of birth, student number, institution and if you are a valid student (paid semester fee and semester registration), as well as photo.

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It may mean different things. Contact Linda Novak for support.

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If the student ID app does not show your photo, you must legitimize yourself with another valid ID as well. The student ID app nevertheless confirms that you are a valid student.

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You must have taken a photo for your student ID to get the image on the student ID app.

Picture taking for students at VID Stavanger are unfortunately not available.

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In the event of ticket control, you will show the valid ticket and student ID app. The student ID app will show that you are an active student at the institution. If you do not have a photo in your student ID app, other valid credentials may be displayed as well.

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Yes. The use of an access card is required for access to buildings and to the library.

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As soon as you have paid the semester fee and registered in Studentweb. It may take 3–5 days after you have paid the fee until you are registered.

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You log in with your Feide login.

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A course at VID is a single course that belongs to a study, but you can take it without being a student at that study program. A course gives you credits, and will in many cases be part of a study if you apply for admission later. See list of courses.

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Active students at VID have access to Microsoft Office through Office 365. Office 365 includes the Office suite of Word, Excel, PowerPoint and Outlook. You can use Office 365 in the cloud or download the programs as long as you are a student at VID. Read more about Microsoft Office 365 for students.

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When you reset your Feide password or Feide account, you have to wait an hour for the server to synchronize. If you still can not login after an hour, contact Helpdesk on helpdesk@vid.no.

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Try resetting your Feide password first, and see if that helps. Read more about resetting your Feide password.

If it still does not work contact Helpdesk on helpdesk@vid.no.

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Please refer to the Canvas page for guidance.

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FS is the National Student Database and the educational institutions' database for student information. Here we gather information about you as a student, and whether you have paid and registered for courses. And more.

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Try resetting your Feide account at Passwordweb. Note that it will take an hour from resetting until you are able to login.

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You can reset your Feide account at Passwordweb. Note that it will take an hour until the new password is active.

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It may be that you use a web browswer that is too old. Try updating your current browser or download Google Chrome. Also check that all the information you have entered is correct.

We have occasionally encountered issues with mobile devices (such as iPhone with Safari). Try again with PC/Mac and connect to the wireless networks.

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