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IT support

About Feide

About Feide

In many of VID's services you will be asked to log in with Feide. Feide stands for Joint Electronic Identity and is the Ministry of Education's chosen solution for secure identification in the education sector.

In many of VID's services you will be asked to log in with Feide. Feide stands for Joint Electronic Identity and is the Ministry of Education's chosen solution for secure identification in the education sector.

Create Feide Account

Find your student numbers and pin-code that has been sent to you from VID. If you have not received it, please contact The Section of International Affairs

Proceed with the following steps:

  1. Click on the link to Passordweb, link below.
  2. Choose English language.
  3. Choose Student.
  4. Choose Enable account/Forgot password.
  5. Fill in your student number, personal identification number (or d-number), and pin-code.
  6. Press Validate.
  7. Create a password. NB! You must create a password that contains both uppercase and lowercase letters, as well as numbers and a character such as?! &%
  8. After checking out that you have read the IT Rules and Evacuation Instructions, press OK.
  9. A message on the page will inform you that your password is enabled.
  10. Wait 30 minutes before signing on to Feide after creating Feide account. If you attemt to log in before 30 minutes your account will be locked, and you have to do everything all over again. Take good care of the password you created for your Feide-account. You will use it often!

Go to Passordweb to create a Feide account.

Resetting or changing the Feide password

Go to Passordweb to reset password or change password.

Questions about Feide

  • What is Feide?

    Feide is a solution for safe identification within the education sector. Feide is used by staff and students at VID to log in and get access to VIDs digital services, for example Canvas.

    You can read more at feide.no

  • Why do I get an error message?

    Error messages, such as "finner ikke student" ("cannot find student") might be caused by using an outdated browser. Try updating your current browser or download Google Chrome. Safari does not work well with our systems. Also, check that all the information you have entered is correct. Mobile devices, such as an iPhone with Safari, sometimes encounter issues. Therefore, try again with a PC/Mac connected to a wireless network.

    The most common reasons for error messages when logging in with Feide are:

    • You have not created a Feide user in Passordweb – go to Passordweb.
    • You have not waited 90 minutes before logging in – reset your password in Passordweb.
    • You have selected the wrong affiliation in the login window. Your affiliation must be VID Specialized University.
  • I have forgotten my Feide password. How can I get a new one?

    You can create a new password for your Feide account at Passordweb.

    Wait 90 minutes before signing on to Feide after creating a new password. If you attemt to log in before 90 minutes your account will be locked, and you have to do everything all over again.

  • I have created a new password for my Feide account, but do still not get access to my Feide account. What do I do?

    When you create a new Feide password you have to wait 90 minutes for the server to get syncronized.

    If you still can not get in after 90 minutes, contact Helpdesk at helpdesk@vid.no.

  • My Feide account is locked. What do I do?

    Try to create a new password for your Feide account at Passordweb.

    Wait 90 minutes before signing up on Feide after creating a new password!