Student Ombudsperson
The student ombud is a neutral and independent support person for you as a student. The ombudsperson provides advice and assistance in matters concerning the study situation and can help ensure that you receive fair treatment. The ombudsperson is a lawyer and safeguards your legal rights.
It is free and non-binding to get in touch, and everything you say is confidential. The ombudsperson does not take sides with either you or the school but looks at how the case is handled.
What can the student ombud help you with?
You can contact the student ombud if you:
- Have questions about rights and obligations
- Want advice or help in your study situation
- Need a neutral third party in meetings with the school
- Are stuck and don’t know where to turn
- Are not getting answers from the university college
Examples of issues you can raise
- Admission and accommodation
- Examination and practice
- Leave of absence and suitability
- Cheating and formal errors (errors that may affect grades or censorship)
- Learning environment, bullying or discrimination
- Harassment, including sexual harassment
- Administrative questions
What can the student ombud do?
Can:
- Read applications and complaints, give advice and tips
- Help you find the right regulations and arguments
- Contribute to solutions at the lowest possible level
- Point out system failures and suggest improvements
Cannot:
- Make decisions or process complaints formally
- Be instructed by you or the school
- Instruct you or the school
- Be a lawyer or defend you in the case
The student smbud does not have access to the school's systems such as Canvas or FS, and must have your consent to contact the school or retrieve information from others.
Contact the student ombud
Marit Elizabeth Sand Solvik
E-mail: studentombudet@kristiania.no
Mobile: 982 89 226